Maintenance & Repair Services

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Via Ciclante — A Place of Cycling Enthusiasm and Expertise

Via Ciclante is more than just a shop with a collection of quality brands. We are a small group of enthusiastic and experienced cyclists eager to use our expertise to help you get the most out of your riding experience. Pavement, gravel and trails. We ride it all!

 

What we offer...

  • Knowledgeable sales associates
  • Expert mechanics
  • Appointment-based service
  • Scheduled drop off and pick up
  • Personalized bike fitting
  • Interest-free financing
  • Customization
  • A hands-on experience
 

Our Customer Service Promise to help you to achieve the best cycling experience possible.

We provide the basic fit free with every bicycle we sell to ensure comfort and performance. If your needs extend beyond this we have two additional fit services: 3-D motion capture and/or dynamic pressure mapping. See our fitting descriptions for more information or better yet give us a call.

We stand behind the work that we do. We provide professional assembly and set up of every bike we sell. If there is any problem with your bike within 60 days after purchase, please bring it in and we will make it right.

A standard tune can keep your bike running great. For $99 you get 4 tune-ups within 24 months of the bike purchase (a $400 value).

We honour the manufacturer's warranty for products purchased from Via Ciclante, so if you have problem we are here to help.

What will your bike need to keep it operating at its best?

Road

  • Chain lubrication every 200km
  • Drive train cleaning every 3 to 4 chain lubrications
  • Bearing inspection to look for wear and creaking 1000 kms
  • Cable replacement for mechanical actuation every season
  • Handlebar tape replace every season because it's just the right thing to do
  • Tire pressure topped up to avoid flats and excessive tire wear at each ride.

MTB

  • Chain lubrication every ride.
  • Drive train cleaning every 3 to 4 chain lubrications
  • Bearings inspection to look for wear and sloppy suspension points
  • Cable replacement for mechanical actuation every season
  • Suspension adjustment of air pressure and rebound, when the suspension leaks, we have a problem.
  • Suspension Fork/shock rebuild as per manufacturers recommendation
  • Tire pressure topped up to avoid flats and excessive tire wear at each ride.

Fitting

  • Standard Bike Fit
  • Saddle height and saddle setback adjustment
  • Handlebar and brake lever positioning
$0
free with new bike purchase

3-D Motion Capture Bike Fit

If purchased with a new bike, receive a $100 Via Ciclante gift certificate redeemable within 60 days of purchase.

  • Basic Bike fit plus...
  • Athlete's interview of current physical condition, injury history and future cycling goals
  • Flexibility assessment utilizing yoga stretches
  • Motion Metriq 3D Video Motion Capture for proper body position and balance by determining the optimal distribution of body weight over the bike
  • Cleat alignment optimization
  • Pedaling dynamics analysis of foot and ankling movement
$300

Dynamic Pressure Mapping Bike Fit

If purchased with a new bike, receive a $200 Via Ciclante gift certificate redeemable within 60 days of purchase.

  • Comprehensive Bike fitting plus...
  • Geobiomized Dynamic Saddle Pressure Mapping to optimize saddle selection and placement
  • Geobiomized Dynamic Foot Pressure Mapping to optimize shoe and cleat interface
  • Pedaling analysis to identify foot and hip imbalances.
$500

Additional Fitting Services

  • Aerobar, TT and Triathlon bike fit is an additional $100.00 to Comprehensive or Advanced Fitting
  • Installation of Bars and Re-Wrapping is additional $50.00 labour
  • Customers with additional bikes starts at $100.00
Starting at
$100

Dynamic Saddle Pressure Mapping

We use the Geobiomized Dynamic Saddle pressure tool, a state of the art pressure and force measurement technology developed by Gebiomized in Munster Germany. It provides real-time data and an intuitive visual representation of the amount and location of saddle pressure you experience while pedalling.

  • Comfort Optimization in by aiding in choosing the correct saddle and position
  • Hip imbalances are easily identifiable
  • Identification of center of pressure
$150

Dynamic Foot Pressure Mapping

We use the Geobiomized foot pressure tool, a state of the art pressure and force measurement technology developed by Gebiomized in Munster Germany. It provides real-time data and an intuitive visual representation of the amount and location of pressure on the bottom of the foot while pedalling.

  • Shoe and foot comfort optimization
  • Metatarsal positioning relative to pedaling dynamics for optimal cleat placement
  • Pedal stroke analysis
$150
 

Maintenance Services

All service orders start with a 20-point inspection process where we provide you with an estimate of the cost and a date for pick up.

Standard

Tune-Up

  • Adjustment of Brakes and Gears
  • General inspection and Torque
  • External cleaning
    Frame set, Wheel set
$100

Major Tune-Up

Recommended
  • Adjustment of Brakes and Gears
  • Wheel truing
  • General inspection and Torque
  • External cleaning
    Frame set, Wheel set
  • Drivetrain cleaning
    Removing cassette and chain from bike and cleaning with eco-friendly cleaning products.
$180
 

* Any additional work may be subject to additional cost. Installation of parts and accessories not purchased at Via Ciclante have extra charge.

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