Professional Bike Fitting and Mechanical Services at Via Ciclante
At Via Ciclante, we're more than just a store with a collection of quality brands. We're a team of experienced and passionate cyclists dedicated to helping you achieve your best riding experience through expert bike fitting and mechanical services. Whether you're hitting the pavement, gravel, or trails, our knowledge and expertise will ensure your bike is in top condition and tailored to your individual needs. Let us help you reach your full potential on the bike.
What we offer...
- Knowledgeable and attentive sales staff
- Technicians with decades of cycling industry experience
- Appointment based service
- Personalized bike fitting
- Customization options for a truly unique ride
Our customer service promise is to help you achieve the best cycling experience
We guaranteed the work we do. We provide professional assembly and set up of every bike we sell. If there are any problems with your bike within 90 days after purchase, please bring it in and we will make it right.
We honour the manufacturer’s warranty for products purchased from Via Ciclante, so if you have a problem we are here to help.
What we provide
Comprehensive Bike Fitting
Using Video Motion Capture for Road and Mountain bikes
- Athlete’s interview of current physical condition, injury history and future cycling goals
- Flexibility assessment
- Motion Metric video motion capture to understand body posture as well as to help analyse body weight distribution over the bike
- Cleat alignment optimization
- Pedalling dynamics analysis of foot and knee tracking as well as understanding ankling patterns
- Aerodynamic positioning for Triathlon/Time Trial, specifically understanding aerobar set-up additional $100
- Mountain bike fitting involves suspension tuning to body weight and suspension travel
- Handlebar width relative to shoulder and lumbar positioning
- Brake/shifter levers to wrist angles
- Consultations of aero and tire pressure optimization are included
- If at the time of purchase you would prefer to have this level of fitting Via Ciclante will offer you this bike fitting service for $150 *
$500
Advanced Bike Fitting using Pressure Mapping
- This fitting begins with the Comprehensive bike fitting plus...
- gebioMized saddle pressure mapping to optimise saddle selection, body weight placement and comfort
- gebioMized foot pressure mapping to optimise foot and cleat interface
- Pressure mapping technology helps with pedal analysis to identify foot and/or hip imbalances as well as optimising the balance/comfort between the foot and pedal
- If at the time of purchase you would prefer to have this level of fitting Via Ciclante will offer you this bike fitting service for $300 **
$800
Maintenance Services
All service orders start with a professional mechanic assessing your bicycle and providing you an accurate and detailed estimate within 24 hours.
Standard
Tune-Up
- Adjustment of Brakes and Gears
- General inspection and Torque
- External cleaning
Frame set, Wheel set
$150
Comprehensive Overhaul
Recommended
- Adjustment of Brakes and Gears
- Wheel truing
- General inspection and Torque
- External cleaning
Frame set, Wheel set
- Drivetrain cleaning
Removing cassette and chain from bike and cleaning with eco-friendly cleaning products.
- Plus so much more...
$400
Our many services include:
- Installation and replacement of parts and accessories
- Tune-ups, and/or adjustments, wheel truing, overhaul and rebuilds *
- Your next step is to book an appointment and schedule a time to drop off your bike and once you have arrived you are in good hands, we will take care of your equipment and have it back to you promptly
* Any additional work may be subject to additional cost. Installation of parts and accessories not purchased at Via Ciclante have extra charge.
** Free bike fitting only when bikes are purchased at regular price. Special rates for bikes with discounted prices.
